Welcome to Nguni Cow Hide Company! These Terms and Conditions outline the rules and regulations for using our website, placing orders, and engaging with our services. By accessing this website, you agree to comply with these terms. If you disagree with any part of these terms, please do not use our website.
Nguni Cow Hide Company reserves the right to modify or withdraw any part of the website or its content at any time without notice. The content provided on this website is for general informational purposes only. We strive for accuracy but do not warrant that the information provided is error-free, complete, or up-to-date.
All our products, including the Nguni cowhide rugs, cushions, and accessories, are subject to availability. As each cowhide is unique, the images on our website are indicative. Actual products may differ slightly in pattern or color. Custom orders are subject to additional terms, which will be agreed upon at the time of purchase.
All prices are listed in the appropriate currency and may be subject to taxes or shipping fees depending on your location. We accept various forms of payment, including major credit cards and online payment platforms. Full payment is required before shipment. Prices are subject to change without notice.
We offer national and international shipping. Shipping times vary based on location and availability. Nguni Cow Hide Company is not responsible for any delays caused by customs or unforeseen circumstances. Please note that customers are responsible for any customs or import duties applicable to international orders.
If you are not completely satisfied with your purchase, you may return or exchange the item within 7 days, provided it is unused and in its original condition. Custom orders and sale items are non-refundable. Customers are responsible for return shipping costs unless the item received is defective.
We are committed to protecting your privacy. All personal information collected during transactions will be handled in accordance with our Privacy Policy. We do not share customer details with third parties without consent.
All content, including images, text, and graphics on this website, is the property of Nguni Cow Hide Company unless otherwise stated. Reproduction or redistribution of any part of this content without permission is prohibited.
Nguni Cow Hide Company will not be liable for any direct or indirect damages arising from the use or inability to use this website, products, or services, including but not limited to loss of profits, data, or goodwill.
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or related to these terms will be subject to the jurisdiction of South African courts.
For any questions regarding these Terms and Conditions, please contact us at craig@ngunicowskins.com or call +27 72 902 4440.
Nguni cowhide rugs are renowned for their natural beauty and durability. Each hide is unique in color and pattern, ensuring that no two rugs are ever the same. Sourced from the Nguni cattle of Southern Africa, these hides are a symbol of cultural heritage and offer a luxurious addition to any space.
Nguni cowhides are easy to maintain. For daily care, you can vacuum or shake the rug to remove dust. Spills should be blotted immediately, and any stains can be cleaned with a damp cloth and mild soap. For more detailed instructions, visit our Maintaining Your Nguni Hide page.
Yes, we ship our Nguni cowhides globally. For international orders, we provide all the necessary export documentation to ensure a smooth shipping process. Shipping costs and delivery times vary based on your location.
Absolutely! We offer custom-made cowhide rugs and patchwork designs tailored to your specifications. Please contact us directly to discuss your design preferences and sizes.
Nguni cowhides are incredibly durable and can last for many years with proper care. Their natural resilience makes them resistant to wear and tear, making them suitable even for high-traffic areas.
Yes, all our Nguni cowhides are ethically sourced from South African farms, ensuring sustainable and responsible practices. The hides are a natural by-product of the farming industry.
Yes, Nguni cowhide rugs are safe and durable enough for homes with pets. Their natural fibers make them resistant to dirt and stains, and they’re easy to clean if your pet makes a mess. Just be sure to follow our cleaning and maintenance tips for the best results.
We accept returns and exchanges on all unused, undamaged cowhides within 7 days of purchase. Please contact our customer service team to initiate a return or exchange, and review our full return policy for details.
Amazing service and I love my purchase. Craig came out to my home with a few options in the shade I want (plus the one I saw on a pic and fell in love with). Even after laying out the one I like, he still laid out the rest for comparison. And helped me put the furniture back in place. Good quality, you can feel the difference. I definitely recommend Nguni Cow Hide Co.
Monday – Saturday: 8am–10pm
Sunday: 10am–6pm
Always available to chat over WhatsApp.
